We provide regular dog walks, drop‑in home visits, puppy and cat visits, wellness check‑ins and medication administration for pets with special needs, plus simple home care like collecting mail and watering plants.

We offer dog walking and pet sitting throughout Canberra’s Inner North and Gungahlin suburbs. For clients located outside of our standard service area, a travel fee may be applied to each scheduled visit based on the distance we are required to travel.

Fees are listed on our Services page. Our prices are based on the service provided, number of visits and how often the service is required. For senior and special needs care, a cost will be determined at the initial consultation.

A meet and greet must be conducted prior to booking any of our pet care services. This gives us the opportunity to get to know you and your pet in person and discuss the care that they need, along with any other requirements. A meet and greet is free of charge and there is no obligation to make a booking if you decide that our service isn’t the right fit for your pet.

We believe for your pet’s happiness it is essential to keep as close to their usual feeding and exercise routine as possible. We will visit your pet as close to the same time each day, as requested by you.

We will assess the situation, notify you or your emergency contact, and finally call your pets vet. All our carers are trained in pet first aid, and if they deem your pet’s illness to be severe your pet will be transported to the vet immediately. All veterinary costs are at the owners expense.

Yes. We will administer medication in the form of pills, drops, puffers and/or injections, provided that this is discussed during the initial consultation and accompanied by clear written instructions, along with detailed veterinary information.

Yes, we are covered by public liability insurance and all staff are police checked. We are more than happy to provide copies of these documents upon request. Our priority is to ensure you feel completely comfortable while your pets are in our care.

Although many of our clients choose to leave a house key with us, particularly if their pets are indoor pets, it is entirely up to you whether or not you would like to. We are happy to take care of your pets outside of your home, via a side gate or some other form of entry that you feel comfortable with.

If we require keys for your upcoming booking, we provide three options:
•    Provide a spare set at the preliminary meet and greet which can remain with a member of staff until the completion of your service booking.
•    Safely place the keys in an agreed upon location on your property for us to retrieve.
•    Drop them to our one of staff member’s home residence or an agreed upon location.

Unless a specific time has been requested and confirmed, clients will receive an estimated time for their dog's walk. We will make every effort to walk your dog at the discussed time; however, this is not guaranteed, and we may require up to 60 minutes of flexibility around the specified times. This is due to the nature of our business, which includes casual clients and potential unexpected delays.

No. For safety and insurance reasons we do not provide off-leash dog walking.

Dogs will be walked in all weather that they are used to and comfortable with but will not be walked during thunderstorms or in extreme heat. If inclement weather is forecast we will touch base by SMS as early as possible on the day of the walk. If we are required to cancel a walk due to extreme weather the cost of the walk is deleted from your account.

For home visits, a 50% booking deposit is required at the time of confirmation. The remaining balance must be paid in full prior to the commencement of the booking.

For weekly dog walking clients, walks are invoiced weekly and payment is due upon receipt of the invoice.

Accepted Payment Methods: Payments can be made securely via PayPal or bank transfer.

Cancellations more than 7 days before the first day of service are fully refundable.

Cancellations 2 - 7 days before the first day of service: the deposit is non refundable, but any additional pre payment if made will be refunded.

Cancellations less than 48 hours before the first day of service: the full invoice amount is payable and non refundable.

Changes to bookings: Requests to change dates, visit times, or services are subject to availability.